Announcing our New Help Desk and Customer Service Software

We have updated our online support system with a brand new portal for our customers! Get information about our updates to our products, bugs, and much more - all right here!

The new online help portal lets our great customers and app users by providing the following:

  • A support ticket system
  • Online community
  • Live chat software
  • Knowledge base software
  • A self-service helpdesk portal
  • A fully integrated SIP-compliant softphone
  • Call logging and VoIP
  • Who's On visitor monitoring
  • A task management system
  • Time logging
  • Multiple brand support
  • Customer satisfaction surveys
  • Helpdesk reporting and analytics
  • Single Sign-On (SSO)
Be sure to sign up to keep current on new software releases along with getting fast help for any issue you might be having using any Moonbeam product.